Food Safety & Terms of Service
food safety terms:
Our food isn’t just beautiful, it is safe too! We’re a licensed company that takes food safety seriously. To ensure these safety standards are upheld, please eat your platter/grazing table within 4 hours. Or store (covered) in the fridge until later that day.
Food should not be out of the fridge for more than four hours. After this period food must be thrown out. Once delivered it is your responsibility to ensure these standards are met. This graze has been prepared in a registered kitchen and all FCP standards have been adhered to. Once the platter is in your possession, the responsibility is passed on to the host.
All food safety records are kept on file, so please feel free to request them if you would like
TERMS & CONDITIONS:
The Honest Platter Terms & Conditions
This Catering Contract is entered into between The Honest Platter (“Caterer”) and
(“Client”) (together, “Parties”) and sets forth the agreement between the Parties
relating to catering services to be provided by the Caterer for Client for the event that has been agreed upon via email.
Your email will cover:
1. Event details
Client is hiring Caterer to provide food for the following event (“Event”):
Date: [EVENT DATE]
Event start time (for guests): [EVENT START TIME] (“Start Time”)
Location: [VENUE] (“Venue”)
Estimated number of guests: [GUEST COUNT ESTIMATE]
2. Menu to be served - mixed grazing table.
3. Coordination with venue
Caterer will need to have access to the Venue no later than [PREP ADVANCE TIME] hours
in advance of the Start Time for the Event, and [CLEAN UP TIME] will need to be arranged
in advance. Client will make all necessary arrangements, at Client’s expense, to get this
4. Payment terms
In exchange for the services of Caterer as specified in these T&Cs, Client will
pay to Caterer the agreed upon* per head price per person attending the event, but in no event
less than the Guest Count provided by Client to Caterer when the deposit invoice was paid.
Payment will be made to the Caterer as follows: 10% deposit due to secure the date,
and the balance will be due one month in advance of the event.
5. Responsibilities for related costs
Client is solely responsible for all costs and/or deposits relating to use of the Venue, and
for obtaining any necessary permissions, authorisations, or other requirement of Caterer
providing services at the Venue.
If the Client needs to cancel the event, Client must provide written notice to Caterer along
with any required cancellation fee described in this Catering Contract, to effect
Client understands that upon entering into this Contract, Caterer is committing time and
resources to this Event and thus cancellation would result in lost income and lost business
opportunities in an amount hard to precisely calculate. Therefore, the following
cancellation limitations will apply. If Client requests cancellation of this Contract 90 days or
more before the Event, Caterer shall be entitled to 10% of the Estimated Total Cost. If
Client wishes to cancel the event within 30 days of the Event, Caterer shall be entitled to
100 percent of the Estimated Total Cost.
The Client’s deposit will be credited against the cancellation fees owed. Any balance will
be payable upon the notice of cancellation.
7. Legal compliance
Caterer will work in compliance with all applicable local health department rules and
regulations relating to food preparation and food service. Once the caterer leaves, Client
takes full responsibility for upholding food safety and ensuring food is not left out for more
than four hours. Four hours is the allocated safe time as decided by MPI and Council.
This Contract cannot be assigned by either Party without the other’s written consent, with
the exception set forth in paragraph 9, below.
9. Limitation of remedies
If Caterer cannot fulfill its obligations under this Contract for reasons outside of its control,
Caterer may locate and retain a replacement catering company at no additional cost to
Client, or refund Client’s money in full. Caterer will not be responsible for any additional
damages or compensation under these circumstances.
11. Resolution of disputes
The Parties agree to not post any negative information about the other arising out of this
Contract or Event on any online forum or website without providing advance written notice
of the intended content thereof, and providing the other party with an opportunity to resolve
any issues between the parties amicably.
12. Jurisdiction and Venue
This Contract will be interpreted according to the laws of the Tauranga City Council.
13. Entire Agreement
This document, along with its exhibits and attachments, constitutes the entire agreement
between the Parties.
wording changed 3/12/18 - note if invoice is changed and numbers are lowered - the latest per head price is require to be paid.